{"id":184,"date":"2022-05-27T13:23:30","date_gmt":"2022-05-27T13:23:30","guid":{"rendered":"https:\/\/www.escuela-hablamos.com\/?page_id=184"},"modified":"2025-04-17T07:49:00","modified_gmt":"2025-04-17T07:49:00","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.escuela-hablamos.com\/fr\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row row-container desktop-hidden\" id=\"row-unique-0\"><div class=\"row no-top-padding no-bottom-padding no-h-padding full-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-1372\" src=\"https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1.jpg\" width=\"1900\" height=\"1267\" alt=\"Hablamos, Escuela de Espa&ntilde;ol para Extranjeros\" srcset=\"https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1.jpg 1900w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-300x200.jpg 300w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-1024x683.jpg 1024w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-768x512.jpg 768w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-1536x1024.jpg 1536w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-18x12.jpg 18w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-uai-720x480.jpg 720w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-1-uai-1032x688.jpg 1032w\" sizes=\"(max-width: 1900px) 100vw, 1900px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-6\"><div class=\"row unequal no-top-padding no-bottom-padding no-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-left align_left column_parent col-lg-7 single-internal-gutter\"><div class=\"uncol style-light animate_when_almost_visible right-t-left\"  ><div class=\"uncoltable\"><div class=\"uncell single-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-quart\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"h4\" ><span><mark>NOUS R\u00c9PONDONS \u00c0 VOS QUESTIONS<\/mark><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h1 class=\"h2\" ><span>FAQs<\/span><\/h1><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-accordion wpb_accordion wpb_content_element  sign-size-rg default-typography w-border\" data-collapsible=\"no\" data-target=\"\" data-active-tab=\"0\" >\n\t\t<div class=\"panel-group wpb_wrapper wpb_accordion_wrapper\" id=\"accordion_1380276139\" data-no-toggle=\"\">\n\n<div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1658837132-1-91\"><span>Comment s'inscrire \u00e0 un cours avec Hablamos ?<\/span><\/a><\/p><\/div><div id=\"1658837132-1-91\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Chez <mark>Hablamos<\/mark>, vous vous inscrivez en suivant les \u00e9tapes suivantes.<\/p>\n<p>Si vous souhaitez vous inscrire \u00e0 l&#8217;un de nos cours, vous devez :<\/p>\n<p>1. Faire d&#8217;abord <a href=\"https:\/\/www.escuela-hablamos.com\/fr\/test-your-level\/\" target=\"_blank\" rel=\"noopener\">le test de niveau<\/a>. Cela nous permettra de savoir quel niveau d&#8217;espagnol vous avez au d\u00e9part.<\/p>\n<p>2. Aller \u00e0 la section <a href=\"https:\/\/www.escuela-hablamos.com\/fr\/book-your-course\/\" target=\"_blank\" rel=\"noopener\">R\u00e9server votre cours<\/a>. L\u00e0, vous devez remplir le formulaire o\u00f9 vous indiquez \u00e0 quel cours vous voulez vous inscrire et \u00e0 quelles dates. Cliquez sur envoyer.<\/p>\n<p>3. Nous vous r\u00e9pondrons par un courriel confirmant qu&#8217;il y a des places disponibles dans le cours que vous souhaitez, et nous vous donnerons acc\u00e8s \u00e0 notre campus o\u00f9 vous pourrez effectuer le paiement de votre r\u00e9servation de cours et votre place sera r\u00e9serv\u00e9e et garantie.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1658837132-2-94\"><span>Quel est l'\u00e2ge minimum pour s'inscrire ?<\/span><\/a><\/p><\/div><div id=\"1658837132-2-94\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>L&#8217;\u00e2ge minimum est de 18 ans, mais si vous \u00eates plus jeune, <a href=\"https:\/\/www.escuela-hablamos.com\/fr\/contact-hablamos\/\" target=\"_blank\" rel=\"noopener\">contactez-nous<\/a> et nous discuterons avec votre tuteur des possibilit\u00e9s d&#8217;inscription \u00e0 nos cours.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1658837590938-2-4\"><span>Qu'est-ce qui est inclus dans les frais d'inscription ?<\/span><\/a><\/p><\/div><div id=\"1658837590938-2-4\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>L&#8217;inscription \u00e0 nos cours comprend :<\/p>\n<ul>\n<li>Manuel (livre de l&#8217;\u00e9l\u00e8ve et cahier d&#8217;exercices) et mat\u00e9riel num\u00e9rique compl\u00e9mentaire.<\/li>\n<li>L&#8217;acc\u00e8s au campus Hablamos <strong>Hablamos<\/strong><\/li>\n<li>Certificat du niveau atteint \u00e0 la fin du cours<\/li>\n<\/ul>\n<p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1658837594814-3-9\"><span>Comment puis-je payer mon cours ?<\/span><\/a><\/p><\/div><div id=\"1658837594814-3-9\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Tous nos cours sont pay\u00e9s par carte de cr\u00e9dit. Lorsque vous vous inscrivez \u00e0 <mark>Hablamos<\/mark>, vous payez les frais d&#8217;inscription, puis vous payez le cours le premier jour de vos cours. Pour les cours acad\u00e9miques de plusieurs mois, votre carte sera d\u00e9bit\u00e9e du co\u00fbt mensuel ou trimestriel du cours.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1658837597005-5-0\"><span>Puis-je annuler mon cours ?<\/span><\/a><\/p><\/div><div id=\"1658837597005-5-0\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Oui, vous pouvez annuler votre cours, mais sous certaines conditions. Vous pouvez les v\u00e9rifier dans nos conditions g\u00e9n\u00e9rales.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1659424462392-6-2\"><span>Combien de temps faut-il pour passer d'un niveau \u00e0 l'autre dans Hablamos ?<\/span><\/a><\/p><\/div><div id=\"1659424462392-6-2\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Cela d\u00e9pend du cours auquel vous \u00eates inscrit. Dans les cours intensifs en face \u00e0 face de 20 heures par semaine, un niveau est compl\u00e9t\u00e9 en 8 semaines. Dans les cours acad\u00e9miques extensifs de 3 heures par semaine, un niveau est compl\u00e9t\u00e9 en 9 mois. Dans les cours trimestriels en ligne de 8 heures par semaine, un niveau est compl\u00e9t\u00e9 en un trimestre ou 12 semaines. Mais ces d\u00e9lais d\u00e9pendent aussi beaucoup des aptitudes de l&#8217;\u00e9tudiant pour les langues et, surtout, du temps et des efforts qu&#8217;il consacre \u00e0 l&#8217;apprentissage et \u00e0 la pratique de son espagnol en dehors de la classe.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1659424628289-7-4\"><span>Est-ce que je re\u00e7ois un certificat ou un dipl\u00f4me \u00e0 la fin de mon cours ?<\/span><\/a><\/p><\/div><div id=\"1659424628289-7-4\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Oui, \u00e0 la fin de votre cours, vous recevrez un certificat indiquant la dur\u00e9e de votre cours, votre progression et le niveau que vous avez atteint. Nos certificats valident l&#8217;assiduit\u00e9 de l&#8217;\u00e9tudiant, ses progr\u00e8s et le niveau atteint. Ils sont \u00e9galement valables pour les demandes de visa d&#8217;\u00e9tudiant, pour les \u00e9tudiants qui veulent rester en Espagne pour \u00e9tudier l&#8217;espagnol pendant plus de 90 jours. Si vous avez besoin d&#8217;un certificat officiel tel que le certificat DELE, \u00e0 <strong>Hablamos<\/strong> nous vous y pr\u00e9parerons dans des cours sp\u00e9ciaux.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1659424682791-8-7\"><span>Qu'advient-il des jours f\u00e9ri\u00e9s, sont-ils invent\u00e9s ?<\/span><\/a><\/p><\/div><div id=\"1659424682791-8-7\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Comme indiqu\u00e9 dans nos <a href=\"https:\/\/www.escuela-hablamos.com\/fr\/terms-conditions\/\" target=\"_blank\" rel=\"noopener\">conditions g\u00e9n\u00e9rales,<\/a> les jours de classe qui co\u00efncident avec des jours f\u00e9ri\u00e9s nationaux et locaux ne sont pas rattrap\u00e9s, car il s&#8217;agit de jours de repos obligatoires pour nos enseignants selon la loi espagnole.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"panel panel-default wpb_accordion_section group\"><div class=\"panel-heading wpb_accordion_header ui-accordion-header\"><p class=\"panel-title font-weight- text-   icon-size-rg\"><a data-toggle=\"collapse\" data-parent=\"#accordion_1380276139\" href=\"#1659424755333-9-5\"><span>Hablamos peut-il m'aider \u00e0 obtenir mon visa d'\u00e9tudiant ?<\/span><\/a><\/p><\/div><div id=\"1659424755333-9-5\" class=\"panel-collapse collapse\"><div class=\"panel-body wpb_accordion_content ui-accordion-content half-internal-gutter single-block-padding\">\n\t\t\t\t\t\t<div class=\"uncode_text_column\" ><p>Oui, une fois votre inscription confirm\u00e9e, nous vous enverrons une lettre d&#8217;acceptation afin que vous puissiez entamer la proc\u00e9dure de demande de visa pour \u00e9tudier en Espagne.<\/p>\n<\/div><\/div><\/div><\/div>\n\t\t<\/div><\/div><div class=\"empty-space empty-double\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-5 tablet-hidden mobile-hidden single-internal-gutter\"><div class=\"uncol style-light sticky-element sticky-sidebar animate_when_almost_visible left-t-right\"  ><div class=\"uncoltable\" style=\"min-height: 340px;\"><div class=\"uncell single-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-quart\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"uncode-single-media  text-center\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper\"><img decoding=\"async\" class=\"wp-image-1351\" src=\"https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq.jpg\" width=\"1000\" height=\"1000\" alt=\"Hablamos, Escuela de Espa&ntilde;ol para Extranjeros\" srcset=\"https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq.jpg 1000w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-300x300.jpg 300w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-150x150.jpg 150w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-768x768.jpg 768w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-12x12.jpg 12w, https:\/\/www.escuela-hablamos.com\/wp-content\/uploads\/2022\/08\/faq-uai-720x720.jpg 720w\" sizes=\"(max-width: 1000px) 100vw, 1000px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><div class=\"empty-space empty-quart\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-accent-bg row-container mobile-hidden\" id=\"row-unique-25\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap mobile-hidden\"><div class=\"heading-text el-text\" ><h2 class=\"h1 text-color-xsdn-color\" ><span>C'est <span class=\"split-word uncode-rotating-span uncode-rotating-text-start\" data-text=\"votre \u00e9cole d'espagnol \u00e0 Madrid|bien plus qu'apprendre l'espagnol|Hablamos\" data-fx=\"zoom\" data-wait=\"3000\">&nbsp;<\/span><span class=\"split-word word1\"><span class=\"split-word-flow\"><span class=\"split-word-inner\"><span class=\"split-char char92\">H<\/span><span class=\"split-char char93\">a<\/span><span class=\"split-char char94\">b<\/span><span class=\"split-char char95\">l<\/span><span class=\"split-char char96\">a<\/span><span class=\"split-char char97\">m<\/span><span class=\"split-char char98\">o<\/span><span class=\"split-char char99\">s<\/span><\/span><\/span><\/span><span class=\"split-word uncode-rotating-span uncode-rotating-text-end\">&nbsp;<\/span><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-25\" data-row=\"script-row-unique-25\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-25\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" 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?<\/a><\/span><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-27\" data-row=\"script-row-unique-27\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-27\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>At Hablamos, we answer all your 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